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Our Goals |
Our great ideas become actualities when our products reach your customers. Austin-Abbott, Inc. prides itself on the ability to help businesses across the world keep consumers happy and wanting more. Our products offer simple solutions as well as promote creative license to the ever changing demands of the marketplace. We strive to develop a long relationship and deliver 100% satisfaction to all of our customers. |
Review our policies and find out how we’re doing our best to help you and your business. |
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SHIPPING |
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Your order will ship within 1 to 2 days of order
placement. Express shipping is available. Place orders before 12:00 PM and
your order will ship the same day.
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Specials are given for several reasons; for visiting
our booth at current shows, as a per month incentive, as a quantity incentive or as
blowout sales. Every special has guidelines that must be followed. For
example, show specials will not be given to customers who do not attend the applicable
show.
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Our normal credit terms are Net 30. New customers
are required to provide references and a credit card to be kept on file. We strongly
encourage MasterCard or Visa terms. COD is not available. Also, you may use a
credit card to pay at 30 days. This effectively gives you 60 day terms. (30 from
us, 30 from your credit card company!!!)
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In the unlikely event that you need to return an
item(s) to us, please call customer service immediately to obtain an RA number.
No returns will be accepted without an RA number. All
merchandise returned is subject to a 25% restocking fee. Any
damages or shortages must be reported within five (5) days of receipt.
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Questions? Contact Customer Service. 800 624 8682 |
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Comments |
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